Can I cancel a contest and get a refund if I’m not happy with the designs?

You may cancel a contest, however, certain fees and conditions may apply:

  • Cancellation fee: If a prepaid contest is canceled within 24-hours of launch, then a refund will be issued with a 20% cancellation fee.
  • Accuracy guarantee: If more than 24-hours have passed, then a refund will apply if the accuracy guarantee criteria aren’t met after the contest has ended.

Note: Most contests are successful when you have a full project description, reasonable budget, and 30-day deadline.

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