FeltTipFaerie

Experience

• Content Creator & Product Owner Bricsys · Full-time Nov 2016 – Jul 2025 8 yrs 8 mos Ghent, Flanders, Belgium I served as Product Owner for a desktop CAD application, bringing industry experience and managing development from the ground up.
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  I spent most of my time using CAD or coding. A key part of my job involved working with different teams in making technical content; video, written and social media, and managing influencers around the world.
  
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  I worked with all departments of the company: engineers, developers, designers, marketers, and users in multiple time zones, to ensure the product matched the way people actually use CAD in the real-world.
  
  Key Responsibilities:
  QA testing: working with CAD to create 2D/3D drawings, customizations and atomization.
  Built and managed a global influencer and beta testing program, including onboarding, training, and community engagement for CAD users worldwide
  Created detailed technical content, including user guides, tutorials, release notes, and internal documentation
  Oversaw the UI transition from WixWidgets to Qt, improving performance and user experience
  Developed tools and features using AutoLISP, DISEL, XML, HTML, C++, and GitHub
  Fostered the adoption of the data collection program across the company
  Took the lead on the LLM-based chatbot assistant project, designed to reduce the friction of user onboarding
  Provided ongoing CAD and industry expertise to support development decisions
  Served as the driving force for user-focused feature design.
• CMI Defence CMI Defence · Freelance Aug 2016 – Nov 2018 2 yrs 3 mos Liège, Wallonia, Belgium I worked as a technical illustrator for an international defense company, creating 2D Isometric assembly/disassembly instructional diagrams and electrical diagrams for tank turrets (guns). Working from 3D models using Catia and Adobe Illustrator.
  Key Responsibilities:
  Creation of 2D assembly/disassembly illustrations from 3D engineering models and technical authoring drafts.
  Training and support of new staff.
  Illustration quality control.
  Regular visits to the factory floor.
  Working to strict, military standards.
• Technical Illustrators for Instruction Manuals Boeing · Full-time Sep 2014 – Aug 2018 3 yrs 11 mos Welwyn Garden City, England, United Kingdom I worked as a technical illustrator for Boeing, creating 2D Isometric repair manuals for Boeing aircraft, including but not limited to the 737 and 747 models. I worked on both the interior and exterior parts of the aircraft.
  Drawings were created using scans from 1980s original line and ink drawings, engineer sketches and mark ups, existing drawings and 3D models.
  Highlights included working on the airplane seats for a number of private airlines and the electrical diagrams for a private jet.
  Key Responsibilities:
  Creation of 2D assembly/disassembly illustrations and repair manuals from 3D engineering models, technical authoring drafts and scans of legacy ink drawings.
  Creation of electrical wiring diagrams.
  Regular visits to the factory floor.
  Working to strict, aviation standards.
• Technical drafter Morgan Motors · Full-time May 2013 – Sep 2014 1 yrs 4 mos Great Malvern, England, United Kingdom I worked as a technical illustrator and technical documentation writer for Morgan Motors creating the repair manuals for the full suite of Morgan Motor cars, the user's manuals and other technical content.
  Drawings were creating using Adobe Illustrator from observation and working closely with the craftsmen and women on the factory floor. Minimal 3D CAD models were available.
  
  Key Responsibilities:
  Creation of 2D assembly/disassembly illustrations and repair manuals from observation.
  Creation of instructional documentation, such as owner repair guides.
  Creation of electrical wiring diagrams.
  Graphic design for advertising.
  Regular visits to the factory floor.