Wasi C.

Experience

• Industry Process Consult - Manager SKS Scantech Exim Engg Pvt Ltd · Full-time Feb 2025 – Present 11 mos DL, India Oversee the overall presales and post sales activities.
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  Foster a customer-first culture within team.
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  Oversee the timely and effective resolution of customers technical issues.
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  Handle escalations and ensure customer satisfaction.
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  Collaborate with SolidWorks teams to resolve critical issues and important information.
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  Act as a liaison between customer, internal teams and SolidWorks team.
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  Recruit, train and supervise application engineers.
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  Prepare SolidWorks Technical content for knowledge sharing to customers as well as team members.
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  Conduct regular training sessions to improve technical knowledge and soft skills of team members.
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  Support and guide team for SolidWorks certification.
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  Maintain a knowledge base and self-service resources for common customer issues.
• Manager Deputy Multitex Filtration Engineers ltd · Full-time Nov 2023 – Apr 2025 1 yrs 5 mos Noida, UP, India Drafting and Detailing: Producing detailed drawings of process equipment, piping systems, and related components using computer-aided design (CAD) software. These drawings adhere to ASME standards for dimensions, tolerances, symbols, and notation.
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  Piping and Instrumentation Diagrams (P&IDs): Developing and updating P&IDs that illustrate the interconnection of process equipment, instrumentation, and piping systems within oil and gas facilities. These diagrams follow ASME standards for symbols, terminology, and presentation.
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  Rotating Equipment engineering: Creating designs for rotating equipment, including selecting appropriate materials, sizing components, and ensuring compatibility with existing systems. This involves using CAD software and conducting engineering calculations.
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  Fabrication and Construction Drawings: Generating fabrication and construction drawings for the manufacturing and installation of process equipment and piping systems. These drawings include detailed specifications and instructions consistent with ASME standards for welding, materials, and fabrication techniques.
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  Compliance and Documentation: Ensuring that all drawings and documentation comply with relevant ASME codes and standards applicable to the oil and gas industry, such as ASME B31.3 for process piping and ASME Section VIII for pressure vessels. This involves staying updated on revisions and amendments to ASME standards.
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  Collaboration and Communication: Collaborating with engineers, designers, and project stakeholders to understand project requirements, provide technical support, and incorporate design changes as needed. Effective communication skills are essential for clarifying technical details and ensuring alignment with ASME standards.
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  Continuing Education: Engaging in ongoing professional development to stay current with advancements in CAD technology, ASME standards, and industry best practices related to oil and gas engineering and design.
• Application Specialist Promedia Systems LLC · Full-time May 2021 – Dec 2023 2 yrs 7 mos Dubai, Dubai, United Arab Emirates Technical Support: Offer direct assistance to customers facing challenges or issues with Solidworks software. This involves troubleshooting problems, resolving software-related issues, and providing guidance on best practices to optimize performance.
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  Product Demonstrations and Presentations: Conduct product demonstrations and presentations to showcase the features, capabilities, and benefits of Solidworks software to potential customers. This helps in driving sales and expanding the customer base.
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  Training and Education: Develop and deliver training programs, workshops, and seminars to educate customers on how to effectively use Solidworks software. This includes basic training for new users as well as advanced training for experienced users seeking to enhance their skills.
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  Customization and Implementation: Assist customers in customizing Solidworks software to suit their specific needs and requirements. This may involve developing custom templates, macros, and add-ins, as well as integrating Solidworks with other software systems.
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  Technical Documentation: Create technical documentation, tutorials, and instructional materials to help users understand and navigate Solidworks software. This includes user manuals, online help guides, and video tutorials.