Am I guaranteed to get paid?

Please see these payment terms for contests and projects:

  • Contests: The winning entry for prepaid contests is usually paid out in 2-weeks if one or more of the design entries meet the client accuracy guarantee.
  • Payment pending: Clients have the option to launch a contest as guaranteed (prepaid) or payment pending. Learn more about how prepaid and payment pending contests are different.
  • Private projects/1-to-1 projects: We securely hold client funds and the designer payment is processed if the design work meets the client accuracy guarantee.
  • Project cancelation: The client may cancel a prepaid project in the first 24-hours with a 20% cancelation fee.
  • Client refunds: A client will be entitled to a refund if the project design requirements were not met based on the initial scope of the design project.
Do you still have questions?
We're here to help. Send us an email or get a personalized quote.