Global rank:
8,318 / 151,699
Skill pts: 10
3D Design using Fusion360 3D Modeling API Fusion 360 Fusion 360 Modeling

About

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Experience

  • Merchant Support Specialist Zapiet · Part-time Aug 2026 – Present 2 mos London, UK •Provide customer support to Shopify merchants worldwide via email, live chat, social media, and telephone
    •Onboard and set up new merchants in one-on-one video support sessions
    •Troubleshoot app configuration issues for pickup, delivery, and shipping tools, and guide merchants through resolution
    •Track and analyze feature requests and support trends, and share merchant insights to support product development
    •Contribute to continuous improvement of support processes and documentation
    •Collaborate with a global remote team using ▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒ and the O365 suite
    •Maintain a professional, patient, and empathetic communication style across time zones
  • Freelance Project | AI Content Creator, CAD / 3D Modeling & AI Response Annotation Independent AI Projects · Freelance Jan 2026 – Present 9 mos USA •Create high-quality AI-generated images and cinematic visual scenes using generative AI tools, including Kling, Grok, ChatGPT, Whisk, Seedance, and SYNTX
    •Design prompts and storyboards for short-form video concepts optimized for YouTube Shorts, ▒▒▒▒▒▒, and Instagram Reels
    •Design 3D models in CAD software, including Fusion 360, translating project requirements into prototype-ready concepts, and 3D print functional parts and prototypes
    •Annotate, review, and evaluate AI-generated responses for accuracy, quality, and relevance, providing structured expert feedback to improve AI model output
    •Apply written evaluation criteria and quality rubrics consistently to assess AI output
    •Work independently on milestone-based projects, with clear written communication and regular progress updates
    •Build repeatable AI content workflows to speed up production and maintain quality
  • Customer Support Representative SupportYourApp · Full-time Jan 2026 – Jan 2026 0 mos Ukraine •Own technical support for digital platforms, partnering with engineering and product teams to improve user experience and resolve issues efficiently
    •Handle 100+ customer inquiries daily while maintaining a 95% customer satisfaction rating
    •Troubleshoot and escalate technical issues, and document recurring problems for product teams
  • Customer Experience Specialist Celebrity Cruises · Contract Sep 2014 – Dec 2017 3 yrs 3 mos USA •Managed guest relations services in the international hospitality sector
    •Worked with cross-functional stakeholders to raise customer satisfaction and streamline service delivery

Education

  • National Ukrainian Academy BACHELOR, Translator, null 2011 – 2014 Activities and Societies: null

Verified info
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Stats

Joined: October 17, 2026

Last seen: October 18, 2026

Languages

Russian Native or bilingual proficiency

English Full professional proficiency

Location

Kyiv, Ukraine