Neil V.

Experience

• Mechanical Engineer Gosino Sdn. Bhd. · Full-time May 2024 – May 2025 1 yrs Pasir Gudang, Johor, Malaysia • Manage customer inquiries from domestic and international clients, ensuring accurate technical evaluation and
  timely supplier quotations.
  • Conduct on-site measurements and assessments for equipment and spare parts, develop detailed drawings, and
  provide accurate cost estimations.
  • Deliver effective after-sales service, resolving customer complaints both locally and overseas.
  • Analyze part specifications and costs using the Kingdee ERP system to support sales and procurement processes.
  • Collaborate with the quality division and suppliers to maintain product standards and delivery timelines, providing
  regular project updates.
  • Participate in new product development and optimization of existing products during R&D phases.
  • Coordinate with local and Chinese suppliers to resolve technical issues, monitor fabrication progress, and inspect
  finished goods.
• Line Leader Ge-Shen Plastic Sdn. Bhd. · Full-time Dec 2023 – May 2024 5 mos Johor Bahru, Johor, Malaysia • Supervised daily production operations and optimized workflow efficiency.
  • Developed production schedules and assigned tasks to ensure timely order fulfillment.
  • Improved productivity and quality by identifying and resolving production issues swiftly.
  • Trained and mentored new employees, promoting a safe and organized work environment.
  • Maintained accurate records for inventory, orders, and process documentation.
  • Coordinated with cross-functional teams to meet production deadlines while ensuring regulatory compliance.
• Senior Tool & Die Designer Ge-Shen Plastic Sdn. Bhd. · Full-time May 2021 – Nov 2023 2 yrs 6 mos Johor Bahru, Johor, Malaysia • Created detailed 2D and 3D drawings using AutoCAD and Siemens NX for mold base components and assemblies.
  • Prepared comprehensive manufacturing documentation and bills of materials for customer approval.
  • Transformed complex 3D models into precise 2D sectional drawings for manufacturing.
  • Generated purchase orders for materials and accessories to support new projects.
  • Improved design accuracy and reduced manufacturing errors by conducting in-depth design analysis.
  • Led tooling updates based on customer feedback, contributing to continuous product improvement.
  • Delivered cost-effective tooling solutions and supported efficient jig and fixture fabrication.
• Senior Process Moulding Engineer Sanichi Precision Mould Sdn. Bhd. · Full-time Jul 2019 – May 2021 1 yrs 10 mos Senai, Johor, Malaysia • Enhanced process efficiency, reducing non-conformance rates and increasing product yield.
  • Developed and implemented process improvements to lower costs and improve manufacturing performance.
  • Produced precise 2D and 3D manufacturing drawings using AutoCAD and Siemens NX.
  • Compiled accurate bills of materials to streamline procurement.
  • Provided comprehensive technical support throughout project life cycles, ensuring quality and on-time delivery.
  • Drove productivity by introducing innovative tooling and process solutions.
• Customer Service Representative Concentrix Corp · Full-time Dec 2018 – Mar 2019 3 mos Western Visayas, Philippines • Delivered high-quality customer service through active listening and efficient problem resolution.
  • Handled a wide range of inquiries and complaints, consistently improving customer satisfaction ratings.
  • Maintained accurate customer records and account data, ensuring seamless service experiences.
  • Promoted a customer-centric approach by providing timely, effective support in a fast-paced environment.
• CADCAM Executive YUDO Asian Malaysia Sdn. Bhd. · Full-time Feb 2012 – Aug 2018 6 yrs 6 mos Ulu Tiram, Johor, Malaysia • Designed and developed customized hot runner systems and mold base components using AutoCAD and Siemens
  NX.
  • Created CNC programs for mold plates and manifold blocks for various CNC machines (FANUC, MAZATROL, YCM,
  ENSHU, OKK, FJV).
  • Conducted Moldflow analyses to optimize product design and ensure manufacturability.
  • Managed the full project cycle, including drawings, bill of materials, ERP processing, and procurement.
  • Supported process improvements and tooling modifications to increase manufacturing accuracy and efficiency.
  • Led customer design reviews, providing technical expertise and tailored solutions.