Overview
To maintain a secure and reliable marketplace, Cad Crowd implements a one-time payment verification for new contracts. This process ensures that payment methods are valid and active, protecting our design community and preventing service interruptions for your projects.
🚀 In this article
How it works
The verification is triggered automatically based on the progress of your project:
- The threshold: Once your designer logs $100 in billed hours, our system initiates a one-time $100 verification charge to your primary payment method (Credit Card or PayPal).
- The credit: This is not an extra fee. The $100 is immediately applied as a pre-paid credit to your Cad Crowd account balance.
- The invoice adjustment: When your first weekly invoice is generated, the $100 credit is automatically applied. For example, if your total bill for the week is $350, you will only be charged $250, as the $100 verification credit covers the rest.
Why we do this
- Designer protection: This confirms to the expert that they are working on a verified contract with a functional payment method.
- Fraud prevention: It helps us verify the account holder’s identity and intent, keeping the platform safe for everyone.
- Continuous progress: By verifying early, we prevent projects from being paused late in the week due to an expired or blocked card.
Common questions
Is this a recurring charge?
No. This is a one-time verification per payment method. Once a specific card or PayPal account has been successfully verified, future billing will follow the standard weekly cycle without this initial charge.
What happens if the verification fails?
If the $100 charge is unsuccessful (e.g., due to insufficient funds or a bank block), your contract will be automatically paused. This is a protective measure to ensure no unbillable work is performed. You can resume the project at any time by updating your payment method in your Payments & payouts.
Can I see this credit on my dashboard?
Yes. You will see a “Balance adjustment” of -$100.00 and a corresponding payment on your transaction history as soon as the threshold is met.
