Muhamad E.

Experience

• Electrical BIM Modeler Studio Kausa · Freelance Oct 2026 – Present 1 mos Indonesia - Develop detailed 3D BIM models for electrical systems in data center projects using Autodesk Revit, with model development up to LOD 400.
  - Model electrical installations, including cable trays, cable ladders, conduits, and electrical equipment layouts, based on design drawings and project specifications.
  - Prepare detailed electrical shop drawings, installation layouts, sections, and construction documentation.
  - Coordinate electrical BIM models with architectural and structural models to identify and resolve potential clashes.
  - Update and refine BIM models based on design revisions, coordination feedback, and project requirements.
  - Maintain model accuracy, detailing, and consistency in accordance with project drawings, technical specifications, and LOD 400 requirements.
• Senior Service Engineer PT Qualita Indonesia · Full-time Mar 2026 – Present 8 mos Indonesia - Analyze and resolve complex technical issues beyond field service scope, handling an average of 6 cases per day and reducing issue resolution time by 50% while maintaining SLA compliance.
  - Act as a technical escalation point for complex field issues that cannot be resolved through standard troubleshooting procedures.
  - Serve as Acting Area Leader during leave periods, overseeing field service operations for 10 engineers,
  coordinating daily activities, and ensuring SLA targets are consistently achieved.
  - Provide technical guidance and mentoring to field service engineers in troubleshooting, issue resolution, and technical best practices.
  - Develop and implement corrective action plans to improve equipment reliability and minimize recurring failures.
  - Lead hardware and software upgrade projects to improve system performance and maintain service availability.