Rhona A.

Experience

• SECRETARY HAULER JUNKSHOP, E & L WASTE MANAGEMENT · Full-time Mar 2026 – Present 2 mos Philippines “Currently working as Secretary in a large waste hauling company serving malls and corporate clients. Apply Industrial Engineering principles in administrative and operational support, including workforce coordination, payroll management, and process documentation. Contribute to efficiency by streamlining staff scheduling, monitoring resource allocation, and ensuring compliance with company policies. Support management in optimizing workflows and maintaining smooth operations across large‑scale waste hauling services.”
• AUTOCAD FREELANCER SELF EMPLOYED · Freelance Apr 2025 – Present 1 yrs 1 mos Philippines “Freelance designer specializing in AutoCAD and SketchUp projects. Experienced in creating precise 2D technical drawings and detailed 3D models for engineering, architectural, and product design needs. Open for commissions, offering customized design solutions that balance accuracy, functionality, and creativity. Dedicated to delivering client‑ready outputs with efficiency and attention to detail.”
• Staff Engineer Brother Philippines · Full-time Oct 2025 – Jan 2026 3 mos Philippines “Worked as Staff Engineer overseeing the production of printer labels, including barcodes and serialized designs. Responsible for creating and reviewing label layouts, ensuring accuracy in design specifications, and supervising a team to maintain production efficiency. Applied engineering principles to streamline processes, improve quality control, and meet client requirements for high‑volume label production.”
• Staff Engineer Epson Precision Philippines Inc. · Full-time Apr 2025 – Jun 2025 2 mos Philippines “Experienced in line balancing for production efficiency, ensuring optimal allocation of tasks and resources across workstations. Skilled in analyzing workflows, reducing bottlenecks, and improving productivity through systematic methods. Applied Industrial Engineering principles to streamline processes, minimize idle time, and achieve higher output with consistent quality.”
• Customer Service Representative Results CX, BPO COMPANY · Contract Sep 2024 – Feb 2025 5 mos Philippines “Worked as a Customer Service Representative in a BPO company, handling inbound calls related to Medicare prescription drug plans for U.S. members. Provided accurate information on coverage, benefits, and enrollment, while assisting members with inquiries and resolving issues. Ensured compliance with healthcare regulations, maintained high service quality, and delivered empathetic support to improve customer satisfaction.”