Jainil P.

Experience

• Business Development Manager Horizon Talent Alliance · Full-time Mar 2026 – Present 2 mos Ahmedabad, GJ, India Led lead generation and client acquisition initiatives, focusing on securing high-value business opportunities.
  Built and maintained strong client relationships by understanding hiring requirements across multiple industries.
  Developed and executed strategic business development plans to support organizational growth and market expansion.
  Collaborated with internal teams to improve client engagement and service delivery.
  Consistently contributed to revenue growth through effective negotiation and deal closure.
• Customer Service Representative TTEC · Full-time Mar 2025 – Mar 2026 1 yrs Ahmedabad, GJ, India Managed customer interactions across phone, email, and chat channels while maintaining high service standards.
  Resolved customer inquiries efficiently by providing accurate information and timely solutions.
  Processed orders, returns, account updates, and service requests with attention to detail.
  Maintained detailed customer records and documentation to ensure smooth issue resolution.
  Delivered professional and customer-focused support, contributing to positive customer experiences.
• Admin Technomine · Full-time Dec 2025 – Feb 2026 2 mos Ahmedabad, GJ, India Supported day-to-day administrative operations to ensure smooth business functioning.
  Managed documentation, records, scheduling, and internal coordination activities.
  Assisted in data analysis and reporting to improve operational efficiency.
  Coordinated with different departments to streamline workflow and communication.
• Quality Control Inspector General Motors · Full-time Jun 2022 – Nov 2024 2 yrs 5 mos Oshawa, ON, Canada Conducted detailed inspections of automotive parts and components to ensure compliance with GM quality and safety standards.
  Performed visual inspections, measurements, and testing using precision tools and inspection equipment.
  Documented defects, deviations, and inspection results accurately within reporting systems.
  Collaborated with production teams to identify issues and support corrective actions.
  Ensured adherence to manufacturing procedures, workplace safety policies, and quality guidelines.
  Contributed to production efficiency by identifying defects early and minimizing rework.
  
  Skills: Quality Control, Product Inspection, Reporting, Manufacturing Operations, Process Compliance
• Sales Executive Rogers Communications · Part-time Oct 2022 – Dec 2023 1 yrs 2 mos Calgary, AB, Canada Generated telecom sales by promoting and closing flexible service plans for customers.
  Converted leads through consultative selling and strong communication techniques.
  Consistently met and exceeded sales targets, contributing to overall business revenue growth.
  Increased customer value through effective upselling and cross-selling strategies.
  Built strong customer relationships by understanding client needs and recommending suitable solutions.
  
  Skills: Sales, Negotiation, Lead Conversion, Upselling, Deal Closure