Laura A.

Experience

• Product Specialist Sendlane · Full-time Aug 2024 – Jul 2025 11 mos Atlanta, GA, United States I provide both technical and strategic support to users of Sendlane’s email marketing platform, assisting with account setup, troubleshooting, and performance optimization. My role goes beyond solving immediate issues—I analyze user processes to identify long-term improvement opportunities and drive sustainable growth.
  
  In addition to product support, I work closely with small and medium-sized businesses, offering tailored marketing strategies to enhance their email campaign results. This includes advising on list segmentation, automation workflows, A/B testing, content optimization, and performance tracking, always aligned with the brand's specific goals.
  
  My analytical mindset and customer-focused approach have consistently contributed to high user satisfaction, reflected in an average rating of 90%. I also play a key role in gathering user feedback to support internal improvements and act as a bridge between clients and the product development team.
• Freelance Architect SIMETRIKA · Freelance Aug 2023 – Feb 2025 1 yrs 6 mos Bogotá, Bogota, Colombia Held a multifaceted role combining architectural design with technical oversight responsibilities. Actively participated in the supervision of construction works, ensuring compliance with technical specifications, local regulations, and quality standards.
  Prepared regular progress reports, monitored on-site activities, and verified alignment with project schedules and budgets. Conducted architectural surveys of existing buildings to support renovation and adaptation projects, and developed design proposals focused on both functionality and technical feasibility.
  Coordinated with construction teams, contractors, and regulatory entities to ensure traceability throughout the building process and timely resolution of issues. Contributed to maintaining high quality standards at every stage of the project — from initial assessment to final delivery — while strengthening both my design and construction supervision skills.
• BIM architect Chambers and dwelling · Full-time Oct 2022 – Aug 2024 1 yrs 10 mos Atlanta, GA, United States Served as a BIM Architect for a U.S.-based firm specializing in single- and multi-family residential design. Developed high-detail 3D models in Revit, producing construction documentation, technical drawings, and quantity takeoffs in compliance with U.S. codes and standards.
  Created architectural proposals and visualizations using Lumion, AutoCAD, and Illustrator, delivering compelling graphics and presentations for both internal teams and clients.
  Maintained effective communication with multidisciplinary and geographically dispersed teams, ensuring alignment across architecture, structural, and MEP disciplines. Demonstrated adaptability in a fully remote, multicultural environment through precise deliverables, fast response times, and consistent quality.
• Junior Architectural Designer Entorno Ambiental · Full-time Sep 2021 – Sep 2022 1 yrs Bogotá, Bogota, Colombia Led architectural design processes from conceptualization to on-site supervision, including 2D/3D modeling, site surveys, and quality control visits. Ensured construction aligned with technical specifications and design intent.
  Prepared detailed budgets, execution schedules, and technical reports to support strategic decision-making. Supervised interns, fostering a collaborative environment that improved efficiency and delivery timelines.
  
  Oversaw supplier and contractor coordination, optimizing resources while maintaining high standards. Utilized AutoCAD, Revit, V-Ray, MS Project, Word, and Excel to ensure technical accuracy, clear communication, and operational efficiency throughout all project phases.
• Junior Architect Datalec Engineering · Full-time Mar 2018 – Oct 2020 2 yrs 7 mos Bogotá, Bogota, Colombia Contributed to the technical and administrative development of engineering-related architectural projects, with a strong focus on drafting detailed construction and architectural plans. Took responsibility for preparing quotations and budgets, supporting the financial planning of various projects.
  Managed communication with suppliers to ensure timely delivery of materials and services, while adapting to high-pressure timelines without compromising quality. Maintained fluid coordination with internal departments, consistently meeting deadlines and achieving high approval rates on initial submissions, minimizing the need for revisions.