{"id":4764,"date":"2018-07-30T16:46:43","date_gmt":"2018-07-30T22:46:43","guid":{"rendered":"https:\/\/www.cadcrowd.com\/blog\/?post_type=kb_article_designers&#038;p=4764"},"modified":"2023-05-17T03:01:33","modified_gmt":"2023-05-17T09:01:33","slug":"how-do-i-get-paid","status":"publish","type":"kb_article_designers","link":"https:\/\/www.cadcrowd.com\/help\/designers\/how-do-i-get-paid\/","title":{"rendered":"Add a payment method and manage payouts"},"content":{"rendered":"\n<p>Please see the information below for setting up your payout methods and how to request a withdrawal.<\/p> <hr class=\"wp-block-separator has-alpha-channel-opacity\"\/> <p class=\"has-text-color\" style=\"color:#0000008a\"><strong>\ud83d\ude80 In this article <\/strong><\/p> <hr class=\"wp-block-separator has-alpha-channel-opacity\"\/> <h2 class=\"wp-block-heading\">Payment hold period for payouts<\/h2> <p>A standard payment hold period applies to hourly job contracts, fixed-rate work, and bonus payments. Your available balance shows funds available for withdrawal after the payment hold period ends.<\/p> <ul class=\"wp-block-list\">\n<li><strong>Hourly job contracts:<\/strong> 10-day payment hold period starts after the <strong><a href=\"https:\/\/www.cadcrowd.com\/help\/designers\/billing-period\/\" target=\"_blank\" rel=\"noopener\" title=\"\">weekly billing period<\/a><\/strong> ends on Sunday at 11:59 p.m. (UTC timezone).<\/li> <li><strong>Fixed-rate job contracts:<\/strong> 5-day standard hold period starts after the client releases payment for fixed-rate job contracts. The holding period begins when your client approves and releases your payment from the contract&#8217;s escrow account balance.<\/li> <li><strong>Other payments:<\/strong> 5-day hold period applies to client payments on bonuses, expense reimbursements, contests, and other payment types.<\/li>\n<\/ul> <h2 class=\"wp-block-heading\">Add a payout method to your account<\/h2> <p>Steps to add a payout method to your account:<\/p> <ol class=\"wp-block-list\">\n<li>Go to your <a href=\"https:\/\/www.cadcrowd.com\/user\/dashboard\" target=\"_blank\" rel=\"noopener\"><strong>Dashboard<\/strong><\/a><\/li> <li>Click <a href=\"https:\/\/www.cadcrowd.com\/user\/settings\" target=\"_blank\" rel=\"noopener\" title=\"\"><strong>Settings<\/strong><\/a> in the sub nav<\/li> <li>Click <a href=\"https:\/\/www.cadcrowd.com\/user\/settings\/payment-and-payouts\" target=\"_blank\" rel=\"noopener\" title=\"\"><strong>Payments &amp; payouts<\/strong><\/a><\/li> <li>Add your <strong>email<\/strong> to connect your <strong><a href=\"https:\/\/www.cadcrowd.com\/user\/settings\/payment-and-payouts\/edit\/paypal-email\/new\" target=\"_blank\" rel=\"noopener\" title=\"\">PayPal account<\/a><\/strong><\/li>\n<\/ol> <p class=\"has-cyan-bluish-gray-background-color has-background\"><strong>\ud83d\udce1 Remember: Please ensure your <a href=\"https:\/\/www.cadcrowd.com\/user\/payout\" target=\"_blank\" rel=\"noopener\" title=\"\">payout details<\/a> match your <a href=\"https:\/\/www.cadcrowd.com\/user\/settings\/details\/edit\/legal-name\/new\" target=\"_blank\" rel=\"noopener\" title=\"\">full legal name<\/a> and <a href=\"https:\/\/www.cadcrowd.com\/user\/settings\/details\/edit\/address\/new\" target=\"_blank\" rel=\"noopener\" title=\"\">address<\/a> on the Cad Crowd platform.<\/strong><br><br><strong>You can add a different payout method that matches the full legal name on your account if your withdrawal is flagged with a name discrepancy. Alternatively, you can contact <a href=\"https:\/\/www.cadcrowd.com\/contact\" target=\"_blank\" rel=\"noopener\" title=\"\">our support team<\/a> and initiate steps to confirm that you authorized a payout.<\/strong><\/p> <h2 class=\"wp-block-heading\">Request a payout to get paid<\/h2> <p>Once your funds are available, you can withdraw your earnings to your preferred payout method. You may view the status of your payout on the <strong><a href=\"https:\/\/www.cadcrowd.com\/user\/transactions\" target=\"_blank\" rel=\"noopener\" title=\"\">Transactions<\/a><\/strong> page.<\/p> <p>Steps to make a withdrawal request:<\/p> <ol class=\"wp-block-list\">\n<li>Go to your <a href=\"https:\/\/www.cadcrowd.com\/user\/dashboard\" target=\"_blank\" rel=\"noopener\"><strong>user dashboard<\/strong><\/a><\/li> <li>Click <a href=\"https:\/\/www.cadcrowd.com\/user\/transactions\" target=\"_blank\" rel=\"noopener\"><strong>Transactions<\/strong><\/a> in the sub nav<\/li> <li>Click the <a href=\"https:\/\/www.cadcrowd.com\/user\/payout\" target=\"_blank\" rel=\"noopener\"><strong>Request Payout<\/strong><\/a> tab<\/li>\n<\/ol> <p class=\"has-cyan-bluish-gray-background-color has-background\"><strong>\ud83d\udce1 Note: Ensure you add <a href=\"https:\/\/www.cadcrowd.com\/user\/settings\/details\" target=\"_blank\" rel=\"noopener\">your PayPal email<\/a> to your account before you request a payout.<\/strong><\/p> <h2 class=\"wp-block-heading\">Edit and manage your payout method<\/h2> <p>Steps to edit your payment information: <\/p> <ol class=\"wp-block-list\">\n<li>Go to <strong><a href=\"https:\/\/www.cadcrowd.com\/user\/dashboard\" target=\"_blank\" rel=\"noopener\" title=\"\">Dashboard<\/a><\/strong> &gt; click <strong><a href=\"https:\/\/www.cadcrowd.com\/user\/settings\" target=\"_blank\" rel=\"noopener\" title=\"\">Settings<\/a><\/strong> in the sub nav <\/li> <li>Select <strong><a href=\"https:\/\/www.cadcrowd.com\/user\/settings\/payment-and-payouts\" target=\"_blank\" rel=\"noopener\" title=\"\">Payments &amp; payouts<\/a><\/strong><\/li> <li>Click <strong>\u2710 edit icon<\/strong> &gt; update email &gt; click <strong>Save<\/strong> button<\/li>\n<\/ol> <p class=\"has-cyan-bluish-gray-background-color has-background\"><strong>\ud83d\udce1 Note: A 3-day security hold applies to payouts if you change the information on your account.<\/strong><\/p> <p>Steps to remove a payout method from your account:<\/p> <ol class=\"wp-block-list\">\n<li>Go to <strong><a href=\"https:\/\/www.cadcrowd.com\/user\/dashboard\" target=\"_blank\" rel=\"noopener\" title=\"\">Dashboard<\/a><\/strong> &gt; click <strong><a href=\"https:\/\/www.cadcrowd.com\/user\/settings\" target=\"_blank\" rel=\"noopener\" title=\"\">Settings<\/a><\/strong> in the sub nav <\/li> <li>Select <strong><a href=\"https:\/\/www.cadcrowd.com\/user\/settings\/payment-and-payouts\" target=\"_blank\" rel=\"noopener\" title=\"\">Payments &amp; payouts<\/a><\/strong><\/li> <li>Click <strong>\u2022\u2022\u2022 dropdown<\/strong> &gt; click <strong>Remove<\/strong><\/li>\n<\/ol> <h2 class=\"wp-block-heading\">Delays due to weekends or holidays<\/h2> <p>Banking systems do not process transactions on weekends or holidays, so your funds will be processed on the subsequent business day. If you have any queries, please reach out to your bank directly.<\/p> <h2 class=\"wp-block-heading\">Other payout options<\/h2> <p>Most experts expert payments are sent with PayPal. <\/p> <p>A list of payout alternatives:<\/p> <ul class=\"wp-block-list\">\n<li><strong>PayPal:<\/strong> Expert payments are sent via PayPal in <strong>USD currency.<\/strong><\/li> <li><strong>Payoneer:<\/strong> If you live in a country where PayPal is unavailable, you may manually send us an invoice via Payoneer. Payoneer is only an option if you live outside a region served by PayPal.<\/li> <li><strong>Wire transfers:<\/strong> We accommodate wire transfers for payments that exceed $2,500 USD ($50.00 fee may apply).<\/li> <li><strong>Interac eTransfer (Canada):<\/strong>&nbsp;eTransfer is available to Canadian experts that work with clients under managed service agreements ($10.00 CAD fee). We cover the eTransfer fees for Canadian experts working on private projects.<\/li>\n<\/ul> <h2 class=\"wp-block-heading\">Questions and answers<\/h2> <p><strong>\u26a1 Why is the no available balance for a payout? <\/strong><\/p> <p>Your income shows as <strong>Pending<\/strong> on your <strong><a href=\"https:\/\/www.cadcrowd.com\/user\/transactions\" target=\"_blank\" rel=\"noopener\" title=\"\">Transactions<\/a><\/strong> page during the payout hold period. You can see the <strong>Date<\/strong> field on your transaction page, which indicates when the funds are ready for a payout request.<\/p> <hr class=\"wp-block-separator has-alpha-channel-opacity\"\/> <p><strong>\u26a1 Why can&#8217;t I request a payout after adding or editing my preferred payment method<\/strong>?<\/p> <p>A 3-day security hold period applies to your balance when you change or add a new payout option. The security hold protects your account from fraud.<\/p> <hr class=\"wp-block-separator has-alpha-channel-opacity\"\/> <p><strong>\u26a1 How can I request a payout if my account was suspended?<\/strong><\/p> <p>Please follow the steps in the email notification to regain access to your account. You can contact <strong><a href=\"https:\/\/www.cadcrowd.com\/contact\" target=\"_blank\" rel=\"noopener\" title=\"\">our support team<\/a><\/strong> if you have issues with account recovery.<\/p> <hr class=\"wp-block-separator has-alpha-channel-opacity\"\/> <p><strong>\u26a1 Why haven&#8217;t I received a payment for the work completed on Cad Crowd?<\/strong><\/p> <p>Please remember to <strong><a href=\"https:\/\/www.cadcrowd.com\/help\/designers\/how-do-i-get-paid\/\" title=\"\">add your payment method<\/a><\/strong> and <strong><a href=\"https:\/\/www.cadcrowd.com\/help\/designers\/how-do-i-make-a-withdrawal-request\/\" title=\"\">request a payout<\/a><\/strong> to withdraw your account&#8217;s balance. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please see the information below for setting up your payout methods and how to request a withdrawal. \ud83d\ude80 In this article Payment hold period for payouts A standard payment hold period applies to hourly job contracts, fixed-rate work, and bonus payments. Your available balance shows funds available for withdrawal after the payment hold period ends. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","ep_exclude_from_search":false,"footnotes":""},"kb_topic_designers":[599],"class_list":["post-4764","kb_article_designers","type-kb_article_designers","status-publish","hentry","kb_topic_designers-payouts"],"aioseo_notices":[],"spectra_custom_meta":{"_edit_lock":["1770162431:1"],"_edit_last":["1"],"_oembed_a9d8aee41bb9a0374c3c8dccbdd83538":["{{unknown}}"],"_oembed_ca560e44e296457a566f1e9a4c5a9866":["{{unknown}}"],"classic-editor-remember":["block-editor"],"_aioseo_title":[null],"_aioseo_description":[null],"_aioseo_keywords":[""],"_aioseo_og_title":[null],"_aioseo_og_description":[null],"_aioseo_og_article_section":[""],"_aioseo_og_article_tags":[""],"_aioseo_twitter_title":[null],"_aioseo_twitter_description":[null],"_uag_css_file_name":["uag-css-4764.css"],"_uag_page_assets":["a:9:{s:3:\"css\";s:260:\".uag-blocks-common-selector{z-index:var(--z-index-desktop) !important}@media(max-width: 976px){.uag-blocks-common-selector{z-index:var(--z-index-tablet) !important}}@media(max-width: 767px){.uag-blocks-common-selector{z-index:var(--z-index-mobile) !important}}\";s:2:\"js\";s:0:\"\";s:18:\"current_block_list\";a:5:{i:0;s:14:\"core\/paragraph\";i:1;s:14:\"core\/separator\";i:2;s:12:\"core\/heading\";i:3;s:9:\"core\/list\";i:4;s:14:\"core\/list-item\";}s:8:\"uag_flag\";b:0;s:11:\"uag_version\";s:10:\"1778926170\";s:6:\"gfonts\";a:0:{}s:10:\"gfonts_url\";s:0:\"\";s:12:\"gfonts_files\";a:0:{}s:14:\"uag_faq_layout\";b:0;}"]},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"post-thumbnail":false,"sticky-post-thumbnail":false,"archive-post-thumbnail":false,"yarpp-thumbnail":false},"uagb_author_info":{"display_name":"MacKenzie Brown","author_link":"https:\/\/www.cadcrowd.com\/blog\/author\/mackenzie-brown\/"},"uagb_comment_info":0,"uagb_excerpt":"Please see the information below for setting up your payout methods and how to request a withdrawal. \ud83d\ude80 In this article Payment hold period for payouts A standard payment hold period applies to hourly job contracts, fixed-rate work, and bonus payments. 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