We occasionally suspend contracts under specific circumstances for user protection.<\/p>
\ud83d\ude80 In this article <\/strong><\/p> We will automatically put your job contract on hold if an issue arises with your client’s account or a payment method. We advise you to halt work on the job contract after the job is reactivated. We will inform you when the issue is resolved, and the contract is reactivated.<\/p> Note:<\/strong> We cannot disclose the precise details behind the contract suspension to protect user privacy.<\/p> Take the following action if your contract is automatically paused:<\/p> \ud83d\udce1 Advice: Even if you have a strong working relationship with your client, we recommend avoiding work on a paused contract to ensure you’re paid for work. In most cases, clients can quickly payment related suspensions in a few minutes by updating their payment method.<\/strong><\/p> Please report a client to our support team<\/a><\/strong> if they offer to continue a suspended contract by paying you directly without using the Cad Crowd platform. Accepting payment outside of breaches Cad Crowd’s terms of service<\/a><\/strong> by circumventing service fees<\/span><\/strong> and dramatically increases your risk of payment fraud. The only exception to working outside the platform is if your client pays the Hire Direct Program<\/a><\/strong> fee and you agree to get hired by a client directly.<\/p> You can find more details about circumvention rules here. Please read our article to learn more about suspensions due to the circumvention of service fees<\/span><\/strong>.<\/p>
Automatically paused job contracts<\/h2>
Next steps if your contract is paused<\/h2>
\n
Contract paused due to platform fee avoidance<\/h2>
Your client paused an hourly job contract<\/h2>