{"id":31062,"date":"2023-04-25T19:36:04","date_gmt":"2023-04-26T01:36:04","guid":{"rendered":"https:\/\/www.cadcrowd.com\/blog\/?post_type=kb_article_designers&p=31062"},"modified":"2023-04-26T17:42:33","modified_gmt":"2023-04-26T23:42:33","slug":"payment-ready","status":"publish","type":"kb_article_designers","link":"https:\/\/www.cadcrowd.com\/help\/designers\/payment-ready\/","title":{"rendered":"Client billing verification & payment-ready status"},"content":{"rendered":"\n

We prioritize expert protection on Cad Crowd by being open about the verification status of a client’s payment method. You can check if a client has a verified payment method on any job post. Check for the Payment ready<\/strong> status directly below the “About the client<\/strong>” area of the job listing (see image below).<\/p>

\"client-with-payment-verification-for-hiring-on-cad-crowd-1\"<\/figure>

While you don’t need to steer clear of these clients, remember that we can only bill clients for contract work after verifying a payment method. Considering the potential risks, it is your decision on how much time to invest in evaluating a client’s project before payment verification is complete. Cad Crowd Billing Protection is unavailable for hourly job contracts if the client’s payment method remains unverified.<\/p>

Occasionally, you may encounter a client with an unverified payment method with active job contracts in progress. The unverified payment status could occur if a client hires during the payment verification process or has an issue with their payment method (i.e., the client’s credit card has expired).<\/p>

Payment ready & client payment verification status<\/h2>

Check the payment verification status of an existing client:<\/p>

    \n
  1. Go to your Contracts<\/a><\/strong><\/li>
  2. Select a contract<\/li>
  3. Go to the Settings<\/strong> tab<\/li>
  4. Look below the “About the client<\/strong>” section to see if a client is “Payment ready<\/strong>” (payment verified)<\/li>\n<\/ol>

    Your contract is paused due to client payment verification status<\/h2>

    If the Cad Crowd system automatically pauses your job contract, it may be due to the client’s payment method being declined or expired. <\/p>

    Your next steps if the job contract is paused:<\/p>

      \n
    1. Pause work:<\/strong> Halt your work on your current contract or refrain from starting a task if the work is for a new contract. Only send completed work to the client once your job contract is restarted (after the client adds an active payment method).<\/li>
    2. Contact the client:<\/strong> Message your client and determine when they plan to verify their payment method.<\/li>
    3. Restart work:<\/strong> Once the client is “Payment ready<\/strong>” again, you can continue working on the active job contract. <\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

      We prioritize expert protection on Cad Crowd by being open about the verification status of a client’s payment method. You can check if a client has a verified payment method on any job post. Check for the Payment ready status directly below the “About the client” area of the job listing (see image below). While […]<\/p>\n","protected":false},"author":1,"featured_media":31068,"comment_status":"open","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","ep_exclude_from_search":false,"footnotes":""},"kb_topic_designers":[586],"class_list":["post-31062","kb_article_designers","type-kb_article_designers","status-publish","has-post-thumbnail","hentry","kb_topic_designers-apply"],"aioseo_notices":[],"spectra_custom_meta":{"_edit_lock":["1769982008:1"],"_edit_last":["1"],"_aioseo_title":[null],"_aioseo_description":[null],"_aioseo_keywords":[""],"_aioseo_og_title":[null],"_aioseo_og_description":[null],"_aioseo_og_article_section":[""],"_aioseo_og_article_tags":[""],"_aioseo_twitter_title":[null],"_aioseo_twitter_description":[null],"_thumbnail_id":["31068"],"_uag_css_file_name":["uag-css-31062.css"],"_uag_page_assets":["a:9:{s:3:\"css\";s:0:\"\";s:2:\"js\";s:0:\"\";s:18:\"current_block_list\";a:5:{i:0;s:14:\"core\/paragraph\";i:1;s:10:\"core\/image\";i:2;s:12:\"core\/heading\";i:3;s:9:\"core\/list\";i:4;s:14:\"core\/list-item\";}s:8:\"uag_flag\";b:0;s:11:\"uag_version\";s:10:\"1778926170\";s:6:\"gfonts\";a:0:{}s:10:\"gfonts_url\";s:0:\"\";s:12:\"gfonts_files\";a:0:{}s:14:\"uag_faq_layout\";b:0;}"]},"uagb_featured_image_src":{"full":["https:\/\/cdn.cadcrowd.com\/blog\/uploads\/2023\/04\/client-with-payment-verification-for-hiring-on-cad-crowd-1.png",600,401,false],"thumbnail":["https:\/\/cdn.cadcrowd.com\/blog\/uploads\/2023\/04\/client-with-payment-verification-for-hiring-on-cad-crowd-1-150x150.png",150,150,true],"medium":["https:\/\/cdn.cadcrowd.com\/blog\/uploads\/2023\/04\/client-with-payment-verification-for-hiring-on-cad-crowd-1-300x201.png",300,201,true],"medium_large":["https:\/\/cdn.cadcrowd.com\/blog\/uploads\/2023\/04\/client-with-payment-verification-for-hiring-on-cad-crowd-1.png",600,401,false],"large":["https:\/\/cdn.cadcrowd.com\/blog\/uploads\/2023\/04\/client-with-payment-verification-for-hiring-on-cad-crowd-1.png",600,401,false],"1536x1536":["https:\/\/cdn.cadcrowd.com\/blog\/uploads\/2023\/04\/client-with-payment-verification-for-hiring-on-cad-crowd-1.png",600,401,false],"2048x2048":["https:\/\/cdn.cadcrowd.com\/blog\/uploads\/2023\/04\/client-with-payment-verification-for-hiring-on-cad-crowd-1.png",600,401,false],"post-thumbnail":["https:\/\/cdn.cadcrowd.com\/blog\/uploads\/2023\/04\/client-with-payment-verification-for-hiring-on-cad-crowd-1-379x196.png",379,196,true],"sticky-post-thumbnail":["https:\/\/cdn.cadcrowd.com\/blog\/uploads\/2023\/04\/client-with-payment-verification-for-hiring-on-cad-crowd-1-789x200.png",789,200,true],"archive-post-thumbnail":["https:\/\/cdn.cadcrowd.com\/blog\/uploads\/2023\/04\/client-with-payment-verification-for-hiring-on-cad-crowd-1-180x180.png",180,180,true],"yarpp-thumbnail":["https:\/\/cdn.cadcrowd.com\/blog\/uploads\/2023\/04\/client-with-payment-verification-for-hiring-on-cad-crowd-1-120x120.png",120,120,true]},"uagb_author_info":{"display_name":"MacKenzie Brown","author_link":"https:\/\/www.cadcrowd.com\/blog\/author\/mackenzie-brown\/"},"uagb_comment_info":0,"uagb_excerpt":"We prioritize expert protection on Cad Crowd by being open about the verification status of a client’s payment method. You can check if a client has a verified payment method on any job post. Check for the Payment ready status directly below the “About the client” area of the job listing (see image below). While…","aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t